Support & Docs

Getting the most
out of CUEZR.

Here's what every element on the dashboard means, how to configure the app for your rig, and answers to the questions that come up most often.

Interface

What you're looking at

The CUEZR dashboard shows two side-by-side cards — one for your Main PowerPoint machine and one for the Backup. Here's what every element on those cards is telling you.

MAIN badge
MAIN
Identifies the left card as your primary PowerPoint machine — you can name it anything: ENGLISH, FRENCH, etc. It provides slide numbers, progress bars, and information about sections and video playback.
BACKUP badge
BACKUP
The secondary PowerPoint machine. If your show doesn't use a backup, leave this card unconfigured — it'll just sit idle with "No Signal" and won't affect anything. But if it does, then this area will give you confirmation of sync, and the same info as MAIN.
Receiving Data indicator
Top-right of each card. The blue dot flashes bright every time a new OSC packet arrives from that machine. When data stops flowing (signal timeout exceeded), the dot goes grey. This is the fastest way to confirm your OSC Point connection is actually live.
Presentation name
The currently open .pptx filename. If this is blank, CUEZR isn't receiving presentation metadata yet — check that OSC Point is installed, enabled, and pointed at your CUEZR machine's IP and port. This gives you confidence of the actual file name of the show you are running.
Section badge + slides remaining
Below the presentation name. Shows which PowerPoint Section the current slide belongs to, plus how many slides are left in that section. Cuts down on counting when your show caller asks how many more slides for this presenter.
Current slide / total slides
This number flashes blue (main) or orange (backup) every time the slide advances. Total slides matches what the presenter sees in their Presenter View.
Build counter
Displays as BUILD 1/4 when the current slide has animation builds. Tells you which build step is currently showing and how many remain before the slide advances.
VIDEO — Total Length
Duration of the video on the current slide, if any. Shows — when the slide has no video. Reads directly from OSC Point's media feedback.
VIDEO — Time Remaining
≤ 30s ≤ 10s
Countdown in real time while the video plays. Turns yellow at 30 seconds remaining, then red at 10 seconds remaining — so the video op can see the cue coming from across the room.
Playback status
Small text below the video counters — reads PLAYING, PAUSED, or STOPPED. Matches the state OSC Point reports from PowerPoint.
DECKS IN SYNC
BLUE
At the bottom of the window. Shows blue when Main and Backup are on the same presentation and the same slide. The outer interface also picks up a soft blue glow when in sync, so you get an at-a-glance confirmation from across the room.
SYNC WARNING
YELLOW
Appears instead of "Decks In Sync" when the two machines report different slide numbers. During media playback the warning is suppressed so normal operational differences don't throw false alerts.
Refresh button
Top-right of the window. Manually sends refresh to both OSC Point instances, forcing them to resend their current state. Useful if you open CUEZR mid-show and need to jumpstart the feedback stream.
Settings (gear icon)
Opens the Settings panel where IP addresses, ports, labels, and display options are configured. All settings persist between sessions.
Settings Panel

Configuration reference

Open Settings via the gear icon. Every field is saved automatically and persists across restarts. Here's what each one does.

Main Label / Backup Label
Custom display names for the two machines (e.g., "Stage Left" and "Stage Right", "Rehearsal" and "Live"). Purely cosmetic — affects only the badges shown on the cards. Leave as MAIN / BACKUP if you don't care.
Main Computer IP / Port
The IP address and OSC listening port of the Main PowerPoint machine. This is where CUEZR sends its keepalive and refresh commands to wake up the OSC Point feedback stream. Default OSC Point port is 35550 or 35552. Check your OSC Point settings on the PowerPoint machine to confirm.
Backup Computer IP / Port
Same as above, for the Backup PowerPoint machine. If you only have one machine, leave these fields blank — the Backup card will just show "No Signal" and won't affect anything.
Main OSC Port
The port CUEZR listens on for incoming OSC data from the Main machine. OSC Point on the Main machine must be configured to send its feedback stream to this port. Default 7000.
Backup OSC Port
Same as above but for Backup. Must be different from the Main OSC Port since the two machines need separate listening sockets. Default 7001.
Signal Timeout (seconds)
How long CUEZR waits without receiving a packet before marking a machine as idle and greying out its "Receiving Data" dot. Default 60. Lower it if you want faster disconnect detection; raise it if you have a flaky network that occasionally blips.
Companion IP / Port
UNDER DEVELOPMENT
Optional. If you use Bitfocus Companion to trigger CUEZR actions, enter the IP and port of your Companion instance here. Leave blank if you don't use Companion. To use Companion, a handful of triggers need to be added to Companion to pull CUEZR's data. More information can be found here.
FAQ

Frequently asked questions

What is CUEZR?

CUEZR is a live presentation monitoring dashboard for event ops. It reads real-time slide, build, and video data from PowerPoint via the OSC Point plugin and displays it side-by-side for Main and Backup machines. Designed to sit in your multiview so the whole production team can see exactly what slide the presenter is on, how many builds remain, and how much time is left on any playing video.

Do I need OSC Point?

Yes — CUEZR reads data from PowerPoint through the OSC Point plugin. OSC Point is a separate third-party tool that installs as a PowerPoint add-in and broadcasts slide, build, and media state over OSC.

Grab it at oscpoint.com. Install it on every PowerPoint machine you want CUEZR to monitor.

How do I connect CUEZR to my PowerPoint machines?

You need all machines on the same network. Then:

  • On each PowerPoint machine: install OSC Point and configure it to send feedback to the IP of the machine running CUEZR, on the port CUEZR is listening on (default 7000 for Main, 7001 for Backup).
  • In CUEZR Settings: enter the IP address of each PowerPoint machine and OSC Point's listening port (default 35550 or 35552).
  • Open your deck in PowerPoint and start a slideshow. CUEZR should light up with "Receiving Data" within a second or two.
Why does my Backup card show "No Signal"?

A few things to check, in order:

  • Is OSC Point enabled and running on the Backup PowerPoint machine? Check the OSC Point panel inside PowerPoint.
  • Are the IPs and ports correct in CUEZR Settings? Backup needs a different listening port than Main.
  • Firewall: make sure UDP traffic on your OSC port is allowed on both the CUEZR machine and the PowerPoint machine.
  • Same network: both machines need to be on the same subnet. VPNs and some managed Wi-Fi setups block UDP.
  • Manually refresh: click the refresh button (top-right) to force OSC Point to re-send its state.
Main and Backup show different slides — what do I do?

In most cases this is a genuine operational situation — the operator is clicking on one machine but not the other, or one deck is a slide ahead/behind for rehearsal. The SYNC WARNING is there to flag exactly that.

If both machines are actually on the same slide but CUEZR is showing a mismatch, the Backup OSC Point may have dropped a feedback packet. CUEZR's automatic keepalive (every 1.5 seconds) will usually correct this within two seconds. If it doesn't, click the Refresh button.

Why is the slide number grey instead of blue/orange?

The big slide number flashes in its accent colour (blue for Main, orange for Backup) every time a new slide arrives, then fades back to white after about a second. That fade is intentional — it gives you a clear "something just changed" cue without leaving the UI permanently lit up. Grey (dim) means no new data has come in recently on that machine.

What do the yellow and red time-remaining colours mean?

On the VIDEO — Time Remaining counter:

  • White = more than 30 seconds left on the current video.
  • Yellow = 30 seconds or less. Start looking up.
  • Red = 10 seconds or less. Get ready to cue the next thing.
My Mac says "CUEZR can't be opened because Apple cannot check it for malicious software"

CUEZR for Mac is signed with an Apple Developer ID but the beta builds are not yet notarized. On first launch, right-click (or Control-click) the app and choose Open instead of double-clicking. macOS will then let you confirm the exception once, and from then on you can launch it normally.

Windows SmartScreen is blocking CUEZR

The beta build is not yet code-signed for Windows, so SmartScreen shows a warning on first launch. Click More info → Run anyway. This only happens once per machine.

Can I run CUEZR on the same machine as PowerPoint?

Yes — set the Main Computer IP to 127.0.0.1 and everything works locally. In practice most shows run CUEZR on a dedicated machine alongside the switcher, but there's nothing stopping you from running it on the PowerPoint op's laptop if you just want a quick verification view.

Does CUEZR send my data anywhere?

No. CUEZR runs entirely on your local network. There's no cloud, no telemetry, no account — it just listens for OSC on the ports you configure and displays what it receives. The only outbound network traffic is the keepalive and refresh commands it sends back to your OSC Point machines.

Is CUEZR really free?

Yes. CUEZR is free to download and use, for personal or commercial productions. If it proves itself on a real gig, consider supporting development — funding helps move new features forward.

How do I get updates?

Subscribe on the homepage and we'll email you as new releases and features ship.

Still stuck?

If none of the above solves your problem, email us directly or join the active discussion on Facebook.

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